Responsible Gaming at dbbet

Gaming should always be fun — a form of entertainment, not a way to earn money or escape problems. At dbbet, we take responsible gaming seriously and provide every Filipino player with the tools and information needed to stay in control.

For Players Aged 21 and Above Only

Our Commitment to You

dbbet believes that responsible gaming is not just a policy — it's a promise

Here at dbbet, we want every player — whether you're from Manila, Cebu, Davao, or anywhere else in the Philippines — to enjoy our platform in a healthy, balanced way. We know that for most players, online gaming is a fun pastime. But we also understand that for some, it can become a problem.

That's why dbbet has built a full suite of responsible gaming tools directly into the platform. From deposit limits to self-exclusion, we give you real control over your gaming activity. Our support team is available 24/7 to assist any player who feels they need help managing their play.

Responsible gaming at dbbet is guided by the principles set out by PAGCOR (Philippine Amusement and Gaming Corporation), which oversees online gaming regulation in the Philippines. We align our player protection practices with PAGCOR's responsible gaming framework to ensure the highest standard of care for our players.

Age Restriction
The dbbet platform is strictly for players aged 21+. This is in line with Philippine law governing casino-style gambling. We verify the age of all players during registration and reserve the right to request additional proof of age at any time.
21+ Minimum age to play on dbbet
24/7 Support available for players in need
₱0 Cost to activate self-exclusion tools
100% Free access to all player protection tools
Remember
Gaming is entertainment. Never bet more than you can afford to lose, and never chase your losses. If gaming stops being fun, it's time to take a break.

Player Protection Tools

dbbet gives you full control over your gaming activity — free of charge, available anytime

Deposit Limits

Set a daily, weekly, or monthly deposit limit on your dbbet account to keep your spending within a budget you're comfortable with. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period to prevent impulsive decisions.

Loss Limits

Define the maximum amount you're willing to lose over a set period. When your losses reach the limit you've chosen, dbbet will automatically restrict further play for that period. This tool is especially useful for players who want a hard cap on their gaming spend.

Session Time Limits

Set a maximum session duration so that dbbet will remind you — or automatically log you out — when you've been playing for a certain amount of time. It's easy to lose track of time when you're in the zone, and this tool helps you stay aware of how long you've been playing.

Cool-Off Period

Need a short break? A cool-off period lets you temporarily suspend your dbbet account for a period of your choosing — from 24 hours up to several weeks. During a cool-off, you cannot log in or place bets. Your account and balance are preserved and accessible when the period ends.

Self-Exclusion

If you feel that your gaming has become a problem, self-exclusion allows you to permanently or long-term close your dbbet account. Self-exclusion periods range from 6 months to permanent closure. During self-exclusion, you will not receive any marketing communications from dbbet.

Reality Check Reminders

Enable periodic pop-up reminders that show you how long you've been playing and how much you've spent during your current session. Reality checks are a gentle nudge to pause, reflect, and decide whether you want to continue playing — putting you back in the driver's seat.

How to Activate Your Tools

Setting up responsible gaming limits on dbbet takes less than a minute

  • Log in to your dbbet account and navigate to your Account Settings from the top menu.
  • Select the Responsible Gaming tab within your account settings panel.
  • Choose the tool you want to activate — deposit limit, loss limit, session timer, cool-off, or self-exclusion.
  • Enter your preferred limit or duration and confirm your selection. Limits that reduce your spending take effect immediately.
  • If you need help at any step, our 24/7 live chat support team is ready to assist you — no judgment, just help.
Important
Requests to increase a limit or end a cool-off period early are subject to a mandatory 7-day waiting period. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.

Tips for Healthy Gaming

Simple habits that keep gaming fun and in its proper place

  • Set a budget before you start playing and stick to it — treat it like money spent on any other form of entertainment.
  • Never borrow money to fund your gaming. Only play with funds you can genuinely afford to lose.
  • Take regular breaks. Step away from the screen, grab a snack, and come back with a clear head.
  • Don't chase losses. If you've hit your limit for the day, log out and come back another time.
  • Keep gaming in balance with other activities — time with family, work, hobbies, and rest all matter more.
  • Avoid gaming when you're stressed, upset, or under the influence of alcohol. Emotions affect decision-making.
  • Talk to someone you trust if you feel gaming is affecting your daily life, relationships, or finances.

Warning Signs of Problem Gambling

Recognising the signs early is the first step toward getting back in control

Chasing Losses Continuing to play in an attempt to win back money you've already lost, often leading to even bigger losses.
Borrowing to Gamble Taking loans, borrowing from friends or family, or using credit cards to fund gaming activity.
Neglecting Responsibilities Missing work, school, or family obligations because of time or money spent on gaming.
Gaming to Escape Using gaming as a way to cope with stress, anxiety, depression, or other emotional difficulties.
Hiding Gaming Activity Lying to family members or friends about how much time or money you spend on gaming.
Unable to Stop Feeling restless or irritable when trying to cut down or stop gaming, or repeatedly failing to do so.
You Are Not Alone
If you recognise any of these signs in yourself or someone you care about, please reach out for help. Problem gambling is a recognised condition and there is no shame in asking for support. dbbet's support team is available 24/7 via live chat, and free professional help is available in the Philippines through dedicated counselling services.

Quick Self-Assessment

Answer these questions honestly to get a sense of whether your gaming habits are healthy. If you answer "yes" to three or more of these questions, we encourage you to use dbbet's responsible gaming tools or seek professional support.

01

Have you ever spent more money on gaming than you originally planned to?

02

Have you ever borrowed money or sold something to fund your gaming activity?

03

Do you find yourself thinking about gaming frequently, even when you're doing other things?

04

Have you ever tried to cut down on your gaming but found it difficult or impossible to do so?

05

Has gaming ever caused problems in your relationships, work, or studies?

06

Do you feel the need to bet larger and larger amounts to get the same level of excitement?

07

Have you ever hidden your gaming activity or lied about how much you spend on it?

08

Do you ever feel anxious, irritable, or low when you are not able to play?

What to do next: If you answered yes to three or more questions, consider activating dbbet's self-exclusion or deposit limit tools, or speak with a professional counsellor. Remember — recognising the issue is already a big step forward.

Self-Exclusion at dbbet

A powerful tool for players who need a longer break from gaming

6-Month Exclusion

Take a meaningful break from dbbet for six months. Your account is suspended and you cannot log in, deposit, or place bets during this period.

1-Year Exclusion

A full year away from the platform. Ideal for players who need a longer period of distance to reassess their relationship with gaming.

3-Year Exclusion

An extended exclusion period for players who want a long-term commitment to stepping away from online gaming on the dbbet platform.

Permanent Closure

Permanently close your dbbet account with no option to reopen. This is the most serious option and is recommended for players with severe problem gambling concerns.

During Self-Exclusion
While your self-exclusion is active, dbbet will immediately stop sending you any promotional or marketing communications. Any pending withdrawals at the time of exclusion will be processed normally. Your account data is retained in accordance with our Privacy Policy and applicable Philippine regulations. To request self-exclusion, contact our support team via live chat — the process is free, confidential, and takes effect immediately.

Protecting Minors

dbbet has a zero-tolerance policy on underage gaming

Under Philippine law, casino-style gambling is restricted to individuals aged 21+. dbbet strictly enforces this requirement. During registration, all players are required to confirm their age, and our KYC (Know Your Customer) process includes age verification as a mandatory step before any deposits or bets can be placed.

If dbbet has reason to believe that a player is under the age of 21, the account will be suspended immediately pending verification. Any winnings accumulated by an underage player will be withheld pending investigation.

We strongly encourage parents and guardians to use parental control software to prevent minors from accessing online gaming platforms. Many devices and internet service providers in the Philippines offer built-in parental controls that can be configured to block gambling-related websites.

Recommended Parental Control Measures

  • Enable parental controls on shared devices used by children in your household.
  • Contact your internet service provider (Globe, PLDT, Converge) to activate content filtering on your home network.
  • Keep your dbbet login credentials private and never share your username or password with anyone, including family members.
  • Use separate devices or user accounts for gaming to prevent accidental access by minors.
  • Have open conversations with young people in your care about the risks of gambling and the importance of age restrictions.

Support & Resources

You don't have to face problem gambling alone — help is available across the Philippines

dbbet Support Team

Our 24/7 live chat support team is trained to assist players who have concerns about their gaming habits. Whether you want to set a limit, request a cool-off, or discuss self-exclusion, we're here to help — confidentially and without judgment.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) provides responsible gaming guidelines and resources for Filipino players. PAGCOR's framework sets the standard for player protection in the Philippine online gaming industry.

Professional Counselling

If you or someone you know is struggling with problem gambling, professional counselling services are available in major Philippine cities including Manila, Cebu, Davao, and Quezon City. Your family doctor can also provide a referral to appropriate mental health support.

Need Immediate Help?
If you are in crisis or need to speak to someone urgently about problem gambling, please reach out to a mental health professional or contact a crisis helpline in your area. dbbet's support team is also available around the clock via live chat on the platform. You can find the live chat option by logging in to your dbbet account and clicking the support icon. Our email address is also displayed in the footer of this page — please note it is for written enquiries and is not a crisis line.

Play Smart. Play Safe. Play at dbbet.

dbbet is committed to providing a safe, fair, and enjoyable gaming environment for every Filipino player. Explore our games knowing that your wellbeing always comes first — and that our responsible gaming tools are just a click away whenever you need them.

21+ Please gamble responsibly. Gaming involves financial risk. If gaming stops being fun, take a break.